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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Harley Edwards

March 14, 2025

5  out of  5
rating by Harley Edwards
"Gotta love a very good and personable insurance provider. I’ve had insurance with Tom and Caitlin through State Farm for a while now and let me just say it had been the best experience I’ve had with any insurance for a while and will continue to use the insurance they provide for a long time."
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Keyarron Moore

March 13, 2025

5  out of  5
rating by Keyarron Moore
"Thanks Tom for getting me the best quote for rental insurance! Thank you for take the time to explain the break down of every little detail so that i make the right choice. Thank you Caitlin for helping me get to the right person to help with my needs. I will highly recommend!"
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Jordan Lenhart

March 13, 2025

5  out of  5
rating by Jordan Lenhart
"Very helpful and easy to talk to. Thank you Caitlin. So so much"
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keith hill

March 8, 2025

5  out of  5
rating by keith hill
"Our experience with Jess at Tom Jennings State Farm was very pleasant and helpful. We Our very happy with our insurance agent thank you"
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gregg arrendale

March 4, 2025

5  out of  5
rating by gregg arrendale
"I was with Dan and company for many years until his recent retirement. It has been a very smooth transition over to Tom with the help of Jess and company. Fast and courteous when i need any help."
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Heather Cifone

February 24, 2025

5  out of  5
rating by Heather Cifone
"Brandon was super helpful getting me set up while I was finishing getting my new car. Thank you so much."
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Faith Patterson

February 21, 2025

5  out of  5
rating by Faith Patterson
"Such an amazing team !! Thank you for helping us find the best option possible for us! <3"
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Judi Landis

February 20, 2025

5  out of  5
rating by Judi Landis
"I had an unexpected tragedy in my family, which caused a glitch in my insurance. When I called Statefarm Insurance I was fortunate that Jess answered the phone! She put me at ease immediately, and patiently walked me through steps to get my coverage. I would highly recommend working with Jess!"
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Navi: Outer Limits

February 20, 2025

5  out of  5
rating by Navi: Outer Limits
"Very personable and welcoming staff. Looking forward to working with them. They are very knowledgeable and helpful making my insurance needs a breeze and making sure I get the best policy. Highly recommended!"
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Landon Gonser

February 14, 2025

5  out of  5
rating by Landon Gonser
"My goodness… where do I start with how great this office is. If you are even thinking about switching insurance, you have to reach out to Tom Jennings State Farm. This office is absolutely amazing! They take care of everyone’s insurance needs and are such great people. I would give this office way more than 5 stars if I could."
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Bry

February 12, 2025

5  out of  5
rating by Bry
"Jess was so awesome she helped me so much and was so friendly and nice to talk to she made my bad week so much better."
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Adele Reiman

February 11, 2025

5  out of  5
rating by Adele Reiman
"Our State Farm agent that we have been with for 30+ years recently retired and our accounts were transferred to Tom Jennings State Farm. We had an issue with a couple of our accounts that transferred. We brought it to the attention Tom Jennings State Farm and it was immediately taken care of for us. We also had a couple of questions regarding our account. Tom's office (Jess in particular) immediately looked into our questions and got back to us promptly.We appreciate the personalized service and highly recommend them as an insurance company."
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Kim Dixon

January 31, 2025

5  out of  5
rating by Kim Dixon
"Abigail was fantastic, she made everything really easy and explained everything in a way I could understand 10/10 definitely recommend!"
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zoey green

January 28, 2025

5  out of  5
rating by zoey green
"I spoke to Jess for the second time today, super understanding and impressionable. I love the service I’ve had with this branch for years now. I recommend getting in with them while you can!!"
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Courtney Dunlap

January 27, 2025

5  out of  5
rating by Courtney Dunlap
"Jess was so helpful answering all of my questions regarding my claim. She was very pleasant and patient as I asked her a variety of clarifying questions about my policy and coverage."
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erika behringer

January 24, 2025

5  out of  5
rating by erika behringer
"First time having insurance through State farm and it went so great They actually wanna help you save money and make sure your getting all of what you need they are also super nice and everytime I had a question Tom and Brandon had the answers Great job guys Thank you Awesome service"
We responded:
"Hey Erika! Thank you so much for your kind words! We’re thrilled to hear you had such a positive experience. It’s our goal to help you save money while meeting your needs, and we’re glad Brandon and I could answer all your questions. We appreciate your trust in us!"
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Barbara Wooden

January 24, 2025

5  out of  5
rating by Barbara Wooden
"Excellent service answers all my questions Put my mind at rest Highly recommend"
We responded:
"Hey Barbara! Thank you for your review! We’re so glad we could answer your questions and put your mind at ease. Your recommendation means a lot to us!"
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Sam Jennings

January 22, 2025

5  out of  5
rating by Sam Jennings
"My son, Tommy, is my State Farm Agent, and I'm incredibly proud of his dedication to serving his clients. He's a hard worker who goes the extra mile. Reach out to him today to explore your insurance options."
We responded:
"Hey Dad! Thank you for your heartfelt words!"
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Spenser border

January 22, 2025

5  out of  5
rating by Spenser border
"Excellent customer service and very welcoming. Tom knows all the ins and outs of insurance and explains things so they can be easily understood. I would recommend them to my friends and family."
We responded:
"Hey Spenser! Thank you for your kind words! I’m glad I could make insurance easy to understand. We truly appreciate your recommendation and are always here to help!"
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Ash Davis

January 21, 2025

5  out of  5
rating by Ash Davis
"Having a local insurance agent has been an amazing resource for our family! We’ve purchased 2 cars and a home while working with Tom. Knowing insurance was something we didn’t have to worry about timing/bundling/paper work, has made each change less stressful! Tom is knowledgeable, responsive, and very helpful. Someday Tom will help us navigate insurance for our little driver, and his changes in life :)"
We responded:
"Hey Ashley! Thank you for sharing your experience! It’s been a pleasure helping your family through these milestones. I’m glad I could make the process less stressful for you. I look forward to being here for your little driver and all the changes ahead!"
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anjie noble

January 21, 2025

5  out of  5
rating by anjie noble
"Tom saved me over $50 dollars a month on auto insurance alone. Great rate on whole life insurance and is now investing for me. Couldn’t ask for more professional service. Tom is very knowledgeable about investing and makes sure it is the best fit for you. Thank you, Tom."
We responded:
"Hey Anjie! Thank you for the kind words! I’m so glad I could help you save and find the best options for your needs. It’s an honor to assist with your insurance and investments. I truly appreciate your trust!"
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Marcus Laws

January 20, 2025

5  out of  5
rating by Marcus Laws
"For those who are uncertain or tentative about switching their insurance, then this review is for you. Tom Jennings’ team is hard-working, compassionate, and patient; they ensure that you get the coverage that fits your needs. As many of you know, the process of shopping for insurance is burdensome and exacerbating. That feeling, however, subsided when I worked with Abigail, a caring and well-rounded agent who made me feel comfortable, and who also took the time to ensure that I was getting adequate coverage—for cheap. No hate; no shade, but my last insurer did not identify that I was not getting a $1,000 deductible on wind/hail. Assuming that my home had received such damage, I would’ve been on the hook for paying thousands of dollars before the insurance could take over. A servicer who will comb through your policy, to make you feel comfortable, and figure out what’s best for you is the type of assistance I wanted. I cannot recommend them enough. Thank you!"
We responded:
"Hey Marcus! Thank you for your kind words. I'm so glad Abby and our team could make the process easy and ensure you have the right coverage. Your trust means the world to us! "
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Jeremy Jiang

January 19, 2025

5  out of  5
rating by Jeremy Jiang
"Tom set me up with a plan that was significantly cheaper than my previous plan with better coverage. Excellent work and I would recommend this agency to anyone!"
We responded:
"Hey Jeremy! Thank you for your recommendation. I'm thrilled we could help you find better coverage at a lower cost. We're here anytime you need us! "
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Braden Shupe

January 18, 2025

5  out of  5
rating by Braden Shupe
"Tom helped my significant other & I find coverage despite our recent moving situation! He was super transparent, helped us find the best coverage for our set of circumstances, and made it a very easy & short process. Can’t recommend this agency enough!"
We responded:
"Hey Braden! Thank you for your kind review. I happy that I could make the process smooth and find the best coverage for your needs!"
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Kristen Bair

January 18, 2025

5  out of  5
rating by Kristen Bair
"Tom and Brandon at Tom Jennings State Farm Insurance have been absolutely wonderful to work with since taking over my former agent's office. After experiencing issues with my policy, they took the time to have me into the office to sit down and review my policies in detail and ensure that everything was as it should be, make the necessary corrections and Tom has personally followed up (on a weekend no less) to make sure that I am happy with the resolution. He also assisted me in handling some other Insurance needs myself and my significant other had, and saved us some additional money in the process. Would highly recommend Tom and his staff if you are looking for an agent that has your interests at heart."
We responded:
"Hey Kristen! Thank you for your kind review. Taking time to ensure your policies are accurate and meeting your needs is always our priority. We're thrilled we could save you money and assist with your insurance needs. Your recommendation means the world to us!"